warranty

CAN I RETURN MY PRODUCT?

We accept all returns on herbal and concentrate vaporizers that are defective and have been tested before use with "product" within 30 days.

Due To Covid We Can No Longer Receive Returns

PASSED 30 DAYS?

Your product has stopped working after 30-days? Please contact us and we will try our best to resolve the issue as fast and efficiently as possible. Most of our products include manufacturer warranty so we can help you get a replacement at no cost. 

Due To Covid We Can No Longer Receive Returns For Warranty. All Warranty Issues Must Be Dealt Directly With The Manufacturer. We Can Assure You That They Will Take Great Care Of You! If You Run Into Any Issues Please Reach Out To Us And We Will Make Sure You Are Taken Care Of.

CAN I RETURN MY VAPORIZER?

Yes, if your vaporizer box has not been tampered with or opened you may return your vaporizer for a full refund. If the box has been opened or tampered with you will be required to pay a 5-10% restocking fee depending on the situation and a $15 shipping fee.

Due To Covid We Can No Longer Receive Returns

WARRANTY APPLIES TO:

/ Deprived Battery Within 30 Days

/ Broken Vaporizer On Arrival

/ Broken Accessories On Arrival

/ Defective Herb Heating Chambers Within 30 Days

/ Due To Covid We Can No Longer Receive Returns

WARRANTY DOES NOT APPLY TO:

/ Used Concentrate Vaporizers

/ Self Induced Damage Products

/ Vaporizers with no damage 

CanCel Fee

We require a $5 cancelling fee for all orders.